Vk Messages for Zendesk icon

VK Messages

This application for Zendesk allows your online support to recieve messages from VKontakte and reply directly from ticketing system.

14-day free trial Choose your subscription

Connect VKontakte communities as a channel in Zendesk

We made the setup process extremly easy. It will take just a minute to setup.

Your agents we be able to reply to the private messages from VKontakte straight from the ticketing system.

Connect now

Get messages with attachments

We've supported all available formats of attachments to make the communication flow with your clients easy and conventional.

files of all formats images links tiles of links forwarded messages geolocation voice messages links to music/video emoji and even stickers!

Know more

With help of VK Messages for Zendesk companies are providing help to their customers, accompanying marketing campaigns or just chit-chatting in VKontakte.

Choose a subscription

All plans depend on the volume of the outgoing messages per month without any limits by number of incoming messages from your clients, number of agents using the app or quantity of VK communities connected.

FREE
No credit card required

Recommended for the support by 1 agent

  • 50 

    messages per month
  • Disconnected when limit exceeded
  • Self support via knowledge base and community
  • Free of charge

SMALL
€19 €14/month

Recommended for the support by 1-2 agents

  • 250 

    messages per month
  • €0,05 

    per extra message
  • Self support via knowledge base and community
  • Billed monthly in arrears
Recommended

MEDIUM
€69 €54/month

Recommended for the support by 3-5 agents

  • 1750 

    messages per month
  • €0,03 

    per extra message
  • Assisted online support once per month
  • Billed monthly in arrears

ENTERPRISE
€149/month
€1639/year

Recommended for the support by 5+ agents

  • Flat rate

  • No limits to outgoing messages
  • Assisted online support
  • Billed monthly in arrears or annually in advance

Taxes

Indicated plans do not include taxes which may be applied in your county if outside the EU. We recommend to consult your accountant or a legal adviser as for the tax on imported services applied in your country. Please contact us in case you have questions about the applied taxes.

Payment

Payment for the service is subject to the Terms and conditions. By using the service you accept the Terms and conditions 'as is'. As means of payment we are currently accepting Visa, MasterCard and American Express. Please contact us in case you have questions about the payment methods.