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Making Zendesk even better!

Applications for Zendesk by online support professionals

Applications

Over the past few years we've been advising our clients on how to setup online-support in Zendesk. This background and experience are now helping us to develop awesome solutions for businesses.

Vk Messages for Zendesk

VK Messages

This app will turn private messages by users of your community into Zendesk tickets and let your agents answer messages from VKontakte straight from the Zendesk ticketing system.

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Guide to Support (beta)

This application converts user comments to articles in Knowledge base, and converts posts and comments in Community into regular tickets. Your agents can reply directly to the agent’s interface.

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Loyalty Radar (beta)

This application helps administrators to setup NPS® Surveys in Zendesk with a greater flexibility than Zendesk allows by default; based on ticket events and not only on customer profiles.

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Haven't found the solution?

Please let us know about your business cases and we will do our best to provide you with a solution.

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Customers

Using VK Messages for Zendesk many companies are helping out thiers clients, accompanying marketing campaigns and just chit-chatting in VKontakte communities.